Front Office Manager

Job description

The Wyndham Grand Jupiter is hiring a Front Office Manager to lead our front office operations and ensure an exceptional guest experience. This role is at the hub of the hotel, with the most interaction with our guests. As a leader, you will inspire, coach, and empower your team to deliver outstanding service while upholding Concord and brand standards. If you enjoy engaging with others, leading a team, and take pride in creating memorable guest experiences, this role is perfect for you! Responsibilities: Qualifications: - Inspire greatness in your team. - Encourage and support associates to reach their full potential. - Create a work environment that is a Great Place to Work for all. - Lead with integrity, transparency, respect, and professionalism. - Care for your team and their families. - Lead and oversee all front desk operations, ensuring superior guest service and satisfaction. - Personally model responsiveness, professionalism, and a proactive guest-focused approach. - Train, coach, and mentor front desk staff in check-in/check-out, reservations, and guest service procedures. - Empower associates to deliver excellent service and recognize them for success. - Act as Manager...