Retail Assistant / Clinic Manager - Victoria Point / Cleveland

Job description

Retail Assistant / Clinic Manager Location: Victoria Point and Cleveland, QLD Employment Term: Part Time 16 - 20 hours per week About the role: As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. This is an exciting opportunity for a motivated Retail Assistant ready to step into a Clinic Manager pathway . With a structured training program, you’ll be supported to quickly develop into a senior role. Based across the Victoria Point and Cleveland stores, you’ll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings. This is a Part-Time role (16–20 hours per week), with a consistent Monday to Thursday roster of 10:00am – 2:00pm. As the business grows, so will your opportunity to increase hours and advance your ca...