Assistant Manager

Job description

Description Job description: Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Assistant Store Manager to oversee our location. As the ASM, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment with the help of your Store Manager and management team. Responsibilities: Works directly under the Store Manager - Responsible for opening and closing store procedures - Responsible for performing SM duties in their absence - Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques. - Supervise team of retail sales associates - Foster a positive work environment by promoting teamwork, communication, and collaboration among employees. - Adjust daily agenda for shift personnel to ensure optimal efficiency - Learn the products and clientele to ensure superior customer service - Track weekly results and trends for business forecasting - Develop and implement strategies to increase sales and improve profitability. - Assists in merchandising procedures - Handle customer complaints an...