Guest Services Associate

Job description

Job DetailsJob Location: Whispering Hope Ranch - Payson , AZ 85541Position Type: SeasonalEducation Level: NoneSalary Range: $18.00 - $20.00 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: Admin - ClericalPrimary Job Function: Our Whispering Hope Ranch location seeks to hire a reliable, hands-on, customer service oriented individual to join our Guest Services Team. This role supports our operations in: guest services and administrative support. Essential Job Duties: Administrative Support - Supporting Program manager with staff scheduling ensuring that camp partner’s needs are planned for and communicated to WHR team - Supporting Program Manager with vendor logistics: under supervision, liaising with caterers and animal interaction vendors to align with camp partner needs Guest Services: - Participate in arrival and departure days (frequently on weekends), ensuring smooth check-in (orientation, materials check out / in), camp transitions, and departures in an organized and collaborative manner - Provide excellent customer service by responding to in-the-moment needs of partner organizations during their camp delivery in alignment with standardized procedures - Interact...