Account Manager

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). About the Role: As an Account Manager , you’ll act as the primary day-to-day partner for our clients, driving deliverables and reinforcing our team's role as their voice within Monks. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work. Responsibilities: - Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to. - Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery. - Manage the overall client experience, ensu...