Manual Encoder/Customer Service Agent

Job description

Overview Under direct supervision/assistance, this position is responsible for providing customer service while directing passenger movement, handling passenger baggage and ensuring that customer baggage is directed to the appropriate locations from stations in the Airport bag room. Responsibilities: - Provides customer service and direction to traveling public while accepting passenger baggage. - Scans the bar code(s) of oversized baggage. - Manually encodes bag by scanning or keying in destination information to the correct bag room location. - Collects and distributes tubs for usage in proper baggage handling procedures. - May complete computer entries and paperwork appropriate for tasks performed, if applicable. - Completes all safety training as assigned by the Company. - Compliance with all ELS safety programs, policies and procedures. - Performs additional duties/assignments that may be required by management from time to time. Qualifications: - High School Graduate or General Education Degree (GED) - 2 years previous work experience. - Ability to work a non-traditional schedule including weekends and holidays. PREFERRED QUALIFICATIONS: - Previous experience in an Airport en...