MOBILITY SERVICE AGENT

Job description

*THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST TO FILL ANY FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS* *This position requires 5 days in the office at least. EDUCATION and/or EXPERIENCE: High school graduate or equivalent is required. Three years of experience performing administrative, customer service and data entry/document processing work using personal computer and other automated systems at an intermediate level required. Knowledge of the Trapeze PASS (Passenger Automated Scheduling System) is desired. Must be able to perform in a fast-paced customer support environment. Experience in a transportation environment to include knowledge of transportation services, ADA regulations, and operating policies and procedures is highly desirable. Excellent verbal and written communication skills, analytical, and problem-solving skills are required. Experience providing service to the elderly and to persons with disabilities or working in a health care provider's office, is highly desirable. INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants’ knowledge, skills and abilities in job re...