Loyalty & CRM Coordinator

Job description

We’re looking for a detail-oriented and digitally savvy Loyalty & CRM Coordinator to help bring QDOBA’s guest engagement strategy to life. In this role, you’ll support the execution and reporting of our QDOBA Rewards program and CRM campaigns across email, SMS, push, and in-app messaging for national and local efforts—helping deliver timely, personalized experiences to millions of guests. You’ll partner with cross functional teams to help bring cross-channel promotions to life. This is a great opportunity for someone early in their marketing career who is excited about data-driven marketing, customer lifecycle engagement, and omnichannel campaigns. Key Responsibilities: Campaign Execution Support (40%) - Support the implementation of CRM campaigns within the marketing automation platform - Coordinate asset deliverables, campaign calendars, and internal creative reviews - Execute templated and calendarized franchise local email campaigns, including content approvals and publishing - Assist with QA and user acceptance testing (UAT) for app and CRM-related releases - Assist with website content updates using content management systems (CMS). Reporting & Analysis (30%): - Run standard...