Lead Product Support Representative

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: Support the Global Sales strategy by delivering excellence in service at all times Although geographically and culturally diverse always work as a "single team" Introduce Products with the best level of quality Drive forward service improvements to continually improve and enable the above Responsibilities: Incident / Problem Management Respond to and Resolve the Incident and Problem tickets within the end-to-end service levels Provide a workaround to minimize the impact of defects to the end-user Engage Partners...