Supervisor Guest House – Reinhart Guest House

Job description

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Supervisor Guest Services – Evelyn D. Reinhart Guest House Primary Function/General Purpose of Position: Under general supervision, the Supervisor, Guest House will manage the day-to-day operations and upkeep of the guest house, achieving the optimum standards of hospitality service to our guests in a manner consistent with the Bon Secours Mercy Health's (BSMH) mission, philosophies, and policies. The Supervisor, Guest House will maintain primary interface with guests, volunteers, and other house staff. Essential Job Functions: Processes reservations and referrals for all incoming guests; makes and adjusts room assignments to ensure effective operation of the guest house and optimal services for families. Assists with check in and check procedures to include explanation and clarification of policies and procedures and orientation tours. Develops and coordinates implementation of new or modified programs and services that support guest house families. Responsible for hiring, training and management of four guest house assistants. Serves as internal and external l...