Float Branch Member Advisor

Job description

At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference. Position Overview: A Member Advisor is a vital part of the member experience and manages easy to complex member transactions and inquiries. This position requires a good understanding of credit unions products, policies, and procedures along with the ability to address a variety of financial needs. A Member Advisor plays an essential role in ensuring operational integrity while fostering member relationships through proactive services and problem solving. This position utilizes a combination of technical accuracy, compliance knowledge, and members service expertise in order to support members in achieving their financial goals. In addition to daily transactional duties, this role will assist with fraud detection,...