JobMesh

Depot Manager

Petit Forestier Group · Birmingham, England, GB

With a view to customer and employee satisfaction, they implement the contractual commitments. They are responsible for the profitability of the site and for...

Job description

With a view to customer and employee satisfaction, they implement the contractual commitments. They are responsible for the profitability of the site and for the quality of the service provided. Main activities: Activity management: - Manages an action plan within their area of responsibility. - Analyzes the operating accounts in order to improve the profitability of the sales outlet - Optimizes vehicle rotation by using management tools and utilisation rates in order to allocate the right vehicle to the correct reservations - Ensures that the vehicle fleet is maintained in compliance with standards - Defines the number of teams required for the business and oversees the wage bill Customer relations and business development: - Implements the contractual promise (life of the contract, satisfaction, after-sales service) - Develops customer relations with their portfolio to build loyalty, renew contracts and develop their fleets - Promotes the product and services offered to prospects and customers - Problem Solver Team management: - Regularly leads strategic operational meetings on current priorities and management indicators - Allocates tasks and manages their planning in line with...