Technical Service Representative

Job description

About the position Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are on a journey of continuous growth – now looking for our next star – a passionate Technical Services Representative . This position reports to Technical Services Supervisor and will work in Vancouver, BC. Vancouver: Dometic Marine’s headquarters are in Vancouver, British Columbia in Canada. The facility develops and manufactures hydraulic, electronic, and combustion-based products. As Technical Services Representative of the Vancouver team, you will be responsible to perform a variety of functions to support the Marine Division. Specifically, providing technical and troubleshooting support, over the phone or email, to our customer expanding base. General Responsibilities: - Respond to internal and external requests and questions via phone or email. - Provide on-going technical and troubleshoot...