Dental Treatment Coordinator

Job description

POSITION SUMMARY: The Treatment Coordinator serves as an advocate and educator in creating treatment plans for dental care. The role is essential in securing treatment plan acceptance and coordination of financial resources and/or insurance requirements and billing practices. Additionally, this role assists the in greeting patients, scheduling appointments, answering phones, and other office responsibilities as required. The Treatment Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience. KEY COMPETENCIES: - Conduct interview to understand the patient’s oral health history, concerns, and objectives - Explain the treatment plan, address patient concerns and answer any questions - Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment - Build trust, and understand the patient’s objectives - Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented. - Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity. - Understand the practice’s policy on working with dental benefit plans and...