CXVM Trainer CEEAN, Türkiye - 45h
SWAROVSKI · Istanbul, TR
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a CXVM Trainer CEEAN you will get a chance to work...
Job description
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a CXVM Trainer CEEAN you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the Job: As a CX Academy Trainer & Visual Merchandising Specialist , you will act as a brand advocate, responsible for implementing and managing the operations of the CX Academy within your designated area. Your mission is to elevate customer-facing teams through dynamic training initiatives that drive sales and service excellence. Additionally, you will ensure the consistent implementation of Swarovski’s Visual Merchandising (VM) Guidelines across retail environments, enhancing the customer experience and brand presentation. Your responsibilities include, but are not limited to: - Organize, manage, deliver, and record classroom and in-store trainings (brand, product, service & sales, clienteling, styling, specialist skills, soft skills, and store leadership development) - Create engag...