PATIENT SERVICES MANAGER, FOOD AND NUTRITION - HOSPITAL / HEALTHCARE

Job description

Reports to: Director of Food & Nutrition TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job Summary: We are seeking a Patient Services Manager to lead the Patient Services team within an acute care hospital environment. This role is responsible for overseeing all aspects of patient meal service, ensuring breakfast, lunch, and dinner are delivered accurately, safely, and in alignment with prescribed diets, patient preferences, and regulatory standards. The Patient Services Manager plays a key role in driving patient satisfaction, staff development, and operational excellence. Qualifications: - Establish patient food service goals and oversee the implementation of meal service programs based on medical directives and the needs of the patient population - Hire, coach, train, sc...