CSE Solution Engineer - Modernization

Job description

The CSE Engineer Engineer for Modernization provides technical support to the sales team to develop, sell and successfully implement KONE products and service solutions that meet customer’s needs. You are responsible in taking ownership of the order handling process in terms of defining specifications, details, dimensions, AutoCad layout drawings and estimation of delivery times and costs, as well as managing any customer’s technical questions and supports the Sales and Operations teams with technical issues. Main Duties and Responsibilities: Customer relationship management: Supports Sales by analysing customer’s technical needs and developing proposals, outlining how KONE’s products and services can provide clear solutions to meet these needs. Customer contact for technical questions. May participate in planning / specification meetings with contractors, architects, and building owners. Attends meetings and co-ordinates with project design team (Developers, architects, main contractors, and structural and consulting engineers). Technical support in the Sales / Tendering process: Provides technical and costing support for the sales / tendering process. Coordinates specifications a...