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Lead Server

Savara Hospitality · Richmond, Virginia, US

Job Summary: The Lead Server is responsible for overseeing the restaurant operations, ensuring a high standard of guest experience, and managing both front-o...

Job description

Job Summary: The Lead Server is responsible for overseeing the restaurant operations, ensuring a high standard of guest experience, and managing both front-of-house and basic kitchen operations. This role combines hands-on service, light food preparation, guest interaction, and supervisory duties. The position requires strong organizational, interpersonal, and leadership skills, as well as the ability to maintain a clean, safe, and welcoming environment. Duties/Responsibilities: - Set up, restock, and maintain cleanliness of the breakfast area. - Serve breakfast and beverages to guests, ensuring friendly and professional service. - Prepare simple food items and beverages. - Handle transactions using the POS system. - Supervise and support waitstaff and kitchen assistants during restaurant hours. - Manage guest reservations and oversee the flow of service. - Address guest requests and resolve complaints diplomatically. - Conduct daily inspections to ensure compliance with health, safety, and sanitation standards. - Follow all alcohol service procedures - Assist with training and supervising front-of-house staff. - Follow standard operating procedures (SOPs). - Coordinate with kitche...