Service Coordinator

Job description

Job Summary: As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. as the Service Coordinator is often the initial contact, having good customer service and people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible. Duties/Responsibilities: - None. - Assess the service needs of clients and connect them with the correct provider. - Create and maintain a directory of service providers and resources. - Create and maintain a database of clients and client needs. - Assess client issues and provide recommendations to fix problems. - Ensure each client is given the necessary services and follow up to fill ongoing service needs. - Maintain good relationships with service providers and clients to keep customer base. - Expand the list of resources and providers to assure there are no gaps in services. - Answer telephones and respond to email inquiries in the office Required Skills/Abilities: - Excellent verbal and written communication skills. - Previous administrative experience. - Excellent Customer Service and...