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Manager, Claims Performance & Strategic Review

Wesfarmers · Melbourne, Victoria, AU

At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse bu...

Job description

At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business. At Wesfarmers, we’re self-insured for workers compensation. Group TeamCover manages this important function by engaging and collaborating with our diverse businesses. We aim to minimise the impact of workplace injuries and achieve positive outcomes for both our team members and our business. The Manager, Claims Performance & Strategic Review is responsible for providing strategic oversight, governance, and performance management across time loss workers compensation claims. The role ensures claims are managed effectively, consistently, and in line with legislative and organisational expectations, with a focus on improving decision quality, strengthening case management capability, and enhancing overall claims outcomes. The role plays a key part in identifying emerging risks and trends, driving performance improvement, and maintaining confidence with internal stakeholders and external partners w...