Activations Sales Agent

Job description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. Position Description: This position is responsible for providing guests with information on all vacation packages offered by Holiday Inn Club Vacations. The Activations Agent delivers exceptional customer service by creating excitement for vacation experiences, assisting with reservations, determining package eligibility, and promoting additional offerings. This role ensures accurate communication on all calls while supporting revenue growth through upgrades, incentives, and guest engagement. Essential Tasks and Duties: Provide exceptional customer service by assisting guests with vacation package information, answering questions, and resolving concerns Conduct outbound...