Assistant General Manager (Arbys)

Job description

Job Summary: The General Manager is responsible for all aspects of restaurant operations, including managing staff, delivering exceptional customer service, ensuring high-quality food standards, maintaining profitability, and adhering to company policies and procedures. The General Manager works closely with district managers and corporate leadership to meet business goals and maintain the reputation of the Arby’s brand. Qualifications: Leadership & Staff Management: - Supervise and lead a team of employees, including hiring, training, and developing staff. - Provide performance feedback and encourage staff growth through coaching and mentoring. - Schedule and manage labor, ensuring adequate staffing levels during peak hours. - Enforce company policies and ensure compliance with health and safety regulations. Customer Service: - Ensure that customers receive high-quality service and an exceptional dining experience. - Address customer complaints or concerns promptly and professionally. - Foster a positive and welcoming atmosphere for both customers and employees. Financial Management: - Monitor and control restaurant budgets, including labor costs, food costs, and inventory managem...