Legal Administrator - ID Verification

Job description

🌟 Legal Administrator 📍 Leicester (Enderby) 🕒 Full-time | Shared Services – ID Team 💷 Competitive Salary Join Simplify — The UK’s leading conveyancing and property services group Are you detail‑driven, proactive, and passionate about delivering excellent service? Our ID Team plays a crucial role in verifying client identities, ensuring regulatory compliance, and supporting a smooth home‑moving journey for thousands of customers each year. As an ID Specialist , you’ll work closely with our Conveyancers, Compliance Teams, clients, and external ID providers. You’ll take ownership of identity checks, support complex cases, and act as a subject matter expert within a fast-paced and supportive team. ✅ What you’ll be doing as a Legal Administrator 🎯 What we’re looking for from a Legal Administrator - Processing identity checks using third‑party ID providers - Working through daily tasks to support team KPIs and service levels - Uploading ID results and communicating outcomes clearly to clients and Conveyancers - Liaising with clients and compliance teams on complex or exceptional cases - Handling inbound and outbound calls in a professional manner - Managing incoming and outgoing original...