Service Coordination Manager

Job description

About Family First Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for. The Service Coordination Manager (SCM) is responsible for building and filling shift schedules while ensuring that the nurse’s skillset matches the clinical needs of the patient. The SCM facilitates communication between the branch office, the patients and families and the caregivers (RN, LPN/LVN, HHA, CNA, etc.). The SCM conducts home visits for the purpose of understanding the environment and the personalities of the patients/families and using that information to match the family and caregiver as closely as possible. The SCM is responsible for interviewing respective candidates, supporting the hiring, onboarding and orientation process; ensuring the accurate recording of time worked and...