Customer Service Officer

Job description

Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini, Porsche, Audi, VW, Jaguar/ Land Rover, Bentley, Skoda, and Nissan GTR. Everyone in the team is fully trained and supported to provide excellent results for customers. The team is also backed by state-of-the-art technology, for the greatest quality of repairs. The site is close to Brisbane CBD and easy to reach by car or public transport: 600–700 m from Albion Train Station, Abbotsford Road and the M7. The Opportunity: We have an exciting opportunity for a Customer Service Officer to join the team at ShipStone Windsor, QLD! As a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs. The role offers a permanent position, Monday to Friday. Role responsibilities: - Ensuring the environment is always customer friendly - Greeting customers on arrival. - Keeping our customers informed about the repair process and anticipated completion dates for thei...