Registration/Receptionist - Dept of Cardiology - FT 1.0 (80 hrs biweekly) (68488)

Job description

Job DetailsJob Location: Marietta, OH 45750Position Type: Full TimeJob Shift: 8-Hour Day ShiftJob Category: Clerical SupportIn an environment of continuous quality improvement, the Registration Receptionist is responsible for maintaining a positive office image, communicating patient and office needs by answering the phone, scheduling appointments, daily patient charges such as copays and payments made, and maintaining files and supportive services to the overall efficient functioning of the medical practice. Exhibits the MHS Standards of Excellence and exercises strict confidentiality at all times. Job Functions: Receives and directs phone calls to appropriate person and serves as the receptionist for the department by responding in a helpful way to all inquiries, answering telephone by following Hospital telephone etiquette guidelines, taking phone messages are documented accurate and complete, and screening call to determine the urgency and nature of the call and either refers calls to the appropriate staff/manager or takes a message and maintaining office records and logs as directed by supervisor. Demonstrates appropriate use of AIDET when registering patients. Enters new pati...