BPO Business Support Senior Analyst

Job description

Req ID: 356404 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Business Support Senior Analyst to join our team. Position: Customer Care Senior Analyst: **Must Live in Continental United States** This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $72,800 salary Responsibilities: New hires must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process. - 3 years of customer service experience, preferably in financial services or a BPO environment. - 2 Years MS Office Suite Experience including report writing and presenting. - Active FINRA Series 6 and Series 63 licenses (must be current and in good standing). - High school di...