IT Service Lead

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is searching for an experienced IT Support Lead for our Nashville autonomous vehicle depot. This is a Tier 2 IT Support Lead role with a primary focus on IT operations, network infrastructure, and hands-on end user support for the site. You will be the on-the-ground technical authority; keeping the depot’s network, systems, and devices running reliably day-to-day — while also serving as the senior escalation point for the team and a key contributor to broader IT initiatives. You bring deep, practical expertise in networking and end user support, and you know how to run a tight operation. You are equally comfortable troubleshooting network issues as you are presenting a service report to leadership, mentoring a junior technician or providing hands on white glove support. Like us, you value hard work and fun in equal measure. Responsibilities: Experience: Benefits: Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration...