Urgent Care Patient Services Specialist - One Health NoDa - Fulltime

Job description

Department: 02190 GCMG One Health: NoDa - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Our schedules are 4 - 10-hour days. Urgent Care teammates work 9:30am-8pm M-F and 7:45am-6pm Sat/Sun. Pay Range: $19.80 - $29.70 Essential Functions: - Exemplify caring and compassionate customer service to create an excellent patient experience - Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations - Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision - Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience - Encourages patient utilization of front-end technology during the registration process - Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patien...