Staff Product Manager, AI

Job description

At Navan, “It’s all about the user. All of them.” We’re passionate about creating seamless, personalized travel experiences for business travelers around the globe. We are looking for an AI Product Manager for our Navan Edge team in Palo Alto. Your mission is to evolve Navan Edge into a proactive AI travel agent . You won't just be building features; you’ll be designing the autonomous systems that anticipate traveler needs before they even arise. What You’ll Do: - Architect Agentic Experiences: Design and scale AI-driven "agentic" workflows that handle end-to-end travel logistics - Define the AI Strategy: Lead the vision for how Generative AI, RAG, and personalized LLM fine-tuning can create a "hyper-personalized" experience for every traveler. - End-to-End Life Cycle Orchestration: Map the traveler’s journey, Pre-trip, During-trip , and Post-trip into a single, invisible AI thread. - Predictive Problem Solving: Define the logic for "Ghost-Concierge" moments, where the AI detects a missed connection and has three alternative options ready for a one-tap confirmation before the traveler even lands. - Data-Driven Navigation: Use data not just for reporting, but to identify patterns wh...