Product Consultant

Job description

Force Information Systems Limited (FIS) , a Harris Computer company, is recruiting for a Product Consultant on a permanent, remote-working basis. The Product Consultant provides application support to customers, with a focus on developing tools that enable clients to efficiently extract and interpret data from our products. Responsibilities and Duties: The Product Consultant will collaborate closely with clients to understand their business needs and provide expert consultation on how the software applications can be configured and utilised to meet those requirements effectively. The role involves designing and configuring software solutions, developing tools that enable clients to extract and interpret data from the system, and creating reporting solutions and dashboards that present information in a clear and meaningful way. Develop and deliver product training to ensure customers are confident in using the system and can maximise its capabilities. Responsibilities also include maintaining the ongoing administration and optimisation of software applications, including supporting updates, enhancements, and configuration changes. The role requires building and maintaining strong re...