Director, Professional Services

Job description

About Foundant At Foundant, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments. We’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively. Role Overview: The Director of Professional Services leads the strategy, execution, and continuous improvement of our client onboarding and implementation services. This role is critical to ensuring new clients achieve rapid time-to-value, building the foundation for long-term success and retention. You'll lead a team of implementation professionals, develop scalable processes, and partner cross-functionally to deliver exceptional client experiences during this crucial phase of the customer journey. This role repo...