26-11587 Switchboard Receptionist CSU

Job description

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply. Responsibilities: Under the supervision of the Property and Facilities Manager (General Administration), operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel. Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures. Requirements: High school diploma or G.E.D is required. One year clerical experience or equivalent, involving public contact, dealing with customers, answering phones, etc. required. Must have a pleasant speaking voice; and an ability to handle difficult situations/people and numerous interruptions in a courteous and professional manner. Must be able to communicate accurately and effectively, both verbally and in writing. Conditional Employment Requirements: Employment offers for this position will be contingent...