Auto Parts Specialist

Job description

Overview The Auto Parts Specialist provides counter service for Forsyth County Automotive Services. They will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a company vehicle to pick up parts. This is an hourly position. Responsibilities: Provide quality customer service to include but not limited to the following - Attention to detail - Review, familiarize with and adhere to Product Group Catalog - Review, familiarize with and adhere to Policy and Procedures Manual - Review, familiarize with and adhere to SOPs and Safety Manual - Meet and greet customers - Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities) - Answer questions regarding availability of parts - Ask appropriate questions to ensure correct parts are researched and provided - Inform customers when requested parts are available Parts Pick up: - Drive vehicle to designated locations to purchase/pick up parts - Provide company documentation to vendors as required (tax exempt form, credit references) - Review all invoices at vendor location to ensure accuracy on pricing and q...