Team Leader - Onsite Field Service (m/f/d)

Job description

Are you ready to take on a challenge in one of the most dynamic and future-oriented industries? At Körber Supply Chain Automation, we’re looking for a Team Leader– Onsite Field Service who will be responsible for technical leadership of the onsite service teams, ensuring the highest quality of service and customer satisfaction. Location: Pyskowice (Silesia): Start Date: 2026 What you’ll be doing: As a Team Leader, you will have complete technical leadership responsibility for the Onsite Field Service Teams at our customers' site in Pyskowice. This includes, but is not limited to: - Providing technical leadership to the Onsite Field Service Teams, which involves mentoring, guiding, instructing, assigning tasks, and supervising the execution of service work. - Overseeing regular, scheduled preventive and corrective maintenance, as well as inspections of automated equipment within customers’ distribution center. - Acting as the primary point of contact for our customers’ maintenance teams. - Documenting and reporting key performance indicators (KPIs). - Managing a digital equipment logbook. - Overseeing spare parts management. - Processing warranty claims. - Planning shifts in coordin...