Field Product Specialist (Hyperpolarization/NMR) (m/f/d)

Job description

We are seeking an experienced Field Product Specialist to serve as the primary interface between Engineering and Science. This multidisciplinary role requires a deep understanding of both fields to ensure the reliable operation of our Preclinical Polaris. You will be responsible for the seamless transition from hyperpolarization physics to high-quality diagnostic doses, translating scientific needs into technical solutions. This position combines deep NMR expertise with hands-on collaboration between our customers and internal product teams. System Operations & Technical Support: - Serve as the technical lead for the Preclinical Polaris, supporting daily operation and optimizing workflows for the reliable production of hyperpolarized doses - Diagnose and resolve complex mechanical and software issues to ensure continuous system availability - Perform Tier 1 system maintenance and repairs, acting as the subject matter expert and collaborating with Engineering when required - Support system demonstrations in collaboration with Product Management Quality Control & NMR Validation: - Develop and maintain SOPs for NMR analysis and quality control - Support validation activities and analy...