Billing Patient Account Representative

Job description

Located at our Core Lab (Moraine, OH) Full-time Day Shift Position Summary: Under the supervision of the Billing Department Manager: perform the daily account processing tasks of the Billing Department including billing data entry, third party billing,cash application, account adjustments/ refunds; review denials and resubmit claims; answer incoming as well as place outgoing calls to both patients and clients while maintaining positive internal and external working relationships with patients, clients and third party payers. Responsibilities: Qualifications: - Maintain organized workflow to allow efficient processing of accounts and to enable smooth transition of job duties during absences. - Follow department standard processes. Consult with immediate supervisor when questions regarding appropriate account processing arise. - Exhibit good customer service skills when dealing with internal and external customers. Project a positive image of the department and organization. - Actively engage in behaviors that foster teamwork within the department and organization. - Meet or exceed department standards for quantity and quality of work. - Possess working knowledge of relevant complian...