Technical Support Associate - German Speaking

Job description

We’re looking for a new, German speaking team member to join our EMEA Technical Support team as a Technical Support Associate - a role tailored for someone early in their career who’s curious, enthusiastic, and eager to learn. You’ll support our global customer base and grow your technical and communication skills along the way - all while working in a collaborative, fun, and international team that genuinely enjoys what they do. This is a great fit if you’re someone with a few years of experience in a technical or customer-facing role and want to build a strong foundation in IoT, SaaS, and customer experience. If you’re naturally helpful, tech-inclined, and enjoy talking with people, you’ll feel right at home. As a Technical Support Associate at Trackunit, you’ll be in daily contact with our customers, resolving inquiries via tickets, phone, and chat, while continuously developing your skills with support from your team and leaders. You’ll learn to troubleshoot hardware and software issues, use our internal tools, and master the core of what great customer support looks like. You’ll be part of a diverse, international, and tight-knit team, working in an inclusive environment that...