Inside Sales Supervisor

Job description

Overview Join a rapidly growing team at EcoShield Pest Solutions where your success is rewarded, your development is prioritized, and you help protect families and homes through industry leading pest solutions. We’re set to double in size this year by increasing marketing spend to drive lead flow. This extraordinary increase in inbound sales calls and digital leads is why we need more sales leaders. The Inside Sales Supervisor plays a critical role in leading, developing, and supporting EcoShield’s Inside Sales Specialists (ISSs). This leader ensures high-quality sales performance, drives team results, provides coaching and feedback via our structured leadership playbook, and reinforces EcoShield’s mission to deliver exceptional customer experience while growing revenue. This position is on-site and reports to our Chandler, AZ location. Key Responsibilities: Leadership & Team Development: - Lead, coach, and evaluate a team of approximately 12 Inside Sales Specialists to achieve performance KPIs. - Review and monitor sales calls to provide constructive feedback and strengthen communication and closing skills. - Foster a positive, high-energy team environment through regular one-on-o...