Senior Product Manager, FinCrime

Job description

London/Cardiff/UK Remote | 💰 £105,000 - £135,000 + Benefits ✨ ⭐Our Fincrime Collective The Fincrime Collective exists to keep customers safe from fraud and financial crime, and to stop criminals from committing financial crime or laundering the proceeds of it. Our north star is to be the most trusted bank, meaning that customers trust us to keep them safe, and customers and regulators trust that we’ll stop and pursue criminals. We are looking for a Senior Product Manager to work in our Fincrime Collective. Your mission is to build and provide world class tech-led toolings, through more automation, usage of GenAI, and process redesign, to empower our Investigators and help Monzo achieve scalable and sustainable growth. You’ll drive efficiency gains, while maintaining or improving decision quality, and ensuring a seamless customer experience. What You’ll Be Working On: - Optimising Fincrime Investigation Workflows : Reduce handling time while maintaining or improving decision accuracy, particularly for high-effort tasks - Scaling Automation & AI-first Solutions: Drive towards 100% automation where human intervention is only required in complex cases or when necessary for customer exp...