JobMesh

UX Conversation Designer, Vice President

JPMorgan Chase & Co. · Brooklyn, New York, US

Shape the future of User Experience and Conversational AI design with strategic initiatives that blend business needs, user insights, and cutting-edge AI tec...

Job description

Shape the future of User Experience and Conversational AI design with strategic initiatives that blend business needs, user insights, and cutting-edge AI technologies. As a UX Conversation Designer, Vice President in the Employee Experience team, you will help shape the user experience across our products and services —including the design and development of the conversational experience for the internal Employee Assistant. This position is ideal for a designer with experience in Conversation Design and a solid understanding of large language models (LLMs). You will play a key role in driving innovation and leveraging your expertise in language models to inform our broader strategy for working with LLMs. Your expertise in Design Thinking, UX Research Practices, and Conversational Interface Design will support strategic initiatives and develop innovative solutions. The successful candidate will engage cross-functional stakeholders, advocate for user-centered design through compelling storytelling, and excel at translating design vision into solid deliverables. Designers should also be familiar with inclusive design practices which will help ensure the Employee Assistant is not only...