Front Desk Clerk

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Big Pine Key, Florida. Wha t you’ll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. Your job will include: - Act as the property liaison and provide guests and residents with information , responding to questions in person and over the phone. - Check In & Out Guests of resort - Promptly address & resolve issues or concerns for the Guests - Process payments and deposits. - R un reports and submit maintenance request forms to ensure office efficiency. - Communicate with other depts. to accommodate the needs of our Guests - Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. - Prioritize customer satisfaction, address conflicts and solve problems promptly. Experience & skills you need: In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) emp...