Host/Hostess

Job description

Summary/Objective This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Greets and seats guests, presents menus to guests, informs them of special catch and soups. - Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations. - Takes names on a waiting list. - Runs the floor plan board. - Observes tables and keeps track of clean, dirty and occupied tables. - Takes guest information and quotes wait times to guests accurately when tables are not immediately available. - Cleans, organizes and stocks menus at host area. - Answers phone and answers questions concerning the menu and restaurant. - Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience. - Fills to-go orders, if applicable. - Maintains restrooms throughout shift. - Sweeps foyer and front entrance area frequently. - Performs other duties as directed. Competencies: - Customer...