Guest Arrival Ambassador

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will: - Greet and interact with guests - Answer questions and resolve guest issues - Advise guests on show times and attraction information - Facilitate an organized guest traffic flow - Perform crowd control in order to open and close location efficiently - Accurately process monetary transactions - Handle will call and interaction program requests - Adhere to all cash handling policies and procedures - Work as part of a team to increase productivity whil...