Operations Manager (71549)

Job description

Job DetailsJob Location: SCOTTIES CHT - Charlotte, NC 28216Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 25%Job Category: FacilitiesThe Operations Manager is responsible for overseeing and directly managing all branch operations. This role ensures the safe, efficient, and profitable execution of services while maintaining high standards in customer satisfaction, team performance, and operational excellence. The Operations Manager is accountable for all aspects of safety, productivity, equipment, personnel, and overall branch performance. Key Responsibilities: Leadership & Performance Management: Lead and motivate the team to achieve sales revenue goals while maintaining cost control Set clear expectations for performance, behavior, and productivity Evaluate employee performance to ensure quality workmanship standards are met Promote a positive, team-oriented work environment Ensure high levels of employee morale and engagement Staffing & Training: Hire, onboard, and train new employees Provide ongoing training and development for supervisors and assistant managers Ensure all team members understand company expectations and standards Operations Manag...