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Showroom Experience Manager, Client Engagement + Experience

MillerKnoll · New York City, New York, US

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do.

Job description

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. Showroom Experience Manager, Client Engagement + Experience (Flagship) Role Overview: The Showroom Experience Manager, Client Engagement + Experience leads the planning, delivery, and continuous improvement of distinctive client experiences at a MillerKnoll flagship showroom. This role ensures all in-person and virtual engagements are seamless, strategic, and aligned with MillerKnoll’s brand, design leadership, and commercial objectives. Serving as the on-site leader for Client Engagement + Experience (CEE), this role provides day-to-day oversight of local CEE team members and contract support resources, ensuring consistent execution and exceptional hospitality. The Showroom Experience Manager partners closely with Sales, Dealer partners, Showroom...