Field Service Technician - Memphis, TN

Job description

Field Service Technician - Memphis, TN Department: Service - Field Service: Employment Type: Permanent - Full Time Location: United States/Field based: Reporting To: District Service Manager: Compensation: $20.00 - $27.00 / hour Description: As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to:· Directly manage all aspects of customer service and care with our clients · Independently troubleshoot and repair a variety of high-speed cash-handling equipment· Track and manage parts/tools· Stay abreast of changes in technical and functional elements of GLORY equipment PAY RANGE: · $20 - $27 an hour · Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.· A 10% shift differential will be paid for working 2nd shift hours. WORK SCHEDULE: I: · Days: Monday - Friday· Time: 8:00 am - 5:00 pm, On call rotation every four weeks Key Responsibilities: - Ensure overall customer satisfaction - Diagnose system problems and make repairs - Keep customer app...