Administrative Assistant- Condo

Job description

Overview The Administrative Assistant provides a wide variety of administrative support services for the Condo Association, including support and assistance to the management office. The Administrative Assistant provides exemplary service in a manner consistent with the Castle Group's values and mission. He or she performs all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Responsibilities: Essential Duties and Responsibilities: - Answers telephones promptly and assists residents with questions and concerns. - Tracks resident issues to enable Property Manager to identify major problems or trends. - Maintains Association files, mail, binders, and office supply inventory. - Attends Board Meetings as requested. - Creates/posts newsletters and notices. Assists the manager with updating the website as needed. - Maintains homeowner roster, database, mail instructions, and homeowner files. - Assists in reviewing leases, if applicable, and processing new owner approval and interview packages. - Review receivable reports and assist the property manager in forwarding collection packages to counsel. - Inputs/Processes/Clos...