Service Department Manager

Job description

Job Details Job Title: Service Department Manager Business Function: Management: Branch Name: MHC Kenworth-Murfreesboro: Date: 02-23-2026 Address: 1209 Park Avenue Suite C City: Murfreesboro: State: TN: Job Overview & Essential Functions: Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch’s Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs. - Assesses present and future needs, trends, problems and profit opportunities of the Service Department. - Within the Company’s overall plans and policies, establishes short and long-term operating and...