Collections Specialist
Hancock Whitney · Gulfport, Mississippi, US
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing accou...
Job description
Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: The Collections Specialist 2 is the point of contact for delinquent accounts for collections activities. Collections Specialists are responsible for working to secure payments or arrangements from clients with delinquent accounts based on our approved processes and procedures guidelines. ESSENTIAL DUTIES & RESPONSIBILITIES: Answer high volume of inbound calls from and/or generate high volume of outbound calls to delinquent clients in attempt collect payment, determine reason for overdue payment, and/or review terms of credit contract with client. Resolves delinquent accounts by collecting the full amount due, and/or establishing a solid plan with the borrower to bring the loa...